Culebra Itineraries

Effective Date: 1/31/25

Company: Culebra Itineraries

Website: https://www.culebraitineraries.com/

1. Responsibility for Damages & Lost Items

1.1 Equipment & Property Damage Fees

Guests are responsible for any damages caused to boats, gear, vehicles, or other rental equipment due to negligence, misuse, or reckless behavior. Fees are as follows:

Item => Damage Fee

Snorkeling Gear (mask, fins, snorkel) => $50 per item

Kayaks or Paddleboards => Up to $500 (based on repair/replacement cost)

Life Jackets => $75 per unit

Boat Equipment (Radio, GPS, etc.) => Replacement value

Seat Cushions, Upholstery, or Fixtures. => $150+ based on damage

Propeller Damage => $500+ based on repair cost

Lost/Damaged Rental Keys => $100

👉 If damage is deemed intentional or due to gross negligence, full replacement value may be charged.

1.2 Personal Belongings & Lost Items

Culebra Itineraries is not responsible for lost, stolen, or damaged personal belongings.
Guests are encouraged to secure valuables and bring waterproof bags for electronics.

2. Late Fees & No-Show Policy

2.1 Late Arrivals

Guests must arrive on time for scheduled tours, rentals, and excursions.
If a guest is more than 15 minutes late, they may risk forfeiting their reservation without refund.

2.2 No-Show Policy

If a guest does not arrive for their booking and fails to notify us at least 24 hours in advance, they forfeit their entire payment.

2.3 Early Returns (Rentals Only)

Guests who return rental items earlier than scheduled will not receive a refund for unused time.

3. Safety & Conduct Policy

3.1 Alcohol & Drug Policy

Excessive alcohol consumption or illegal drug use before or during tours is strictly prohibited.
If a guest is deemed unfit to participate due to intoxication, Culebra Itineraries reserves the right to refuse service without a refund.

3.2 Disruptive Behavior

Any guest engaging in reckless, unsafe, or inappropriate behavior may be removed from the tour or rental without refund.

4. Refund & Charge Authorization

By booking with Culebra Itineraries, guests authorize charges for any damage, loss, late return, or violation of this policy to be applied to the original payment method on file.
Guests will be notified before charges are processed, and an invoice will be provided upon request.

5. Agreement to Terms

By booking a service with Culebra Itineraries, guests acknowledge and agree to abide by the fees, policies, and responsibilities outlined in this document.

📩 For questions or claims, please contact us at: [email protected]